BiddingOwl was very user-friendly and intuitive. People found it easy to sign up. There are also options for "text me if I'm outbid" and putting in a maximum bid. We looked at many online auction websites, but BO was the only one with a phone number to ask questions. We were afraid to try an online auction, but BO put us at ease. They have EXCELLENT customer service, always getting back quickly, even providing an emergency after-hours number.

"On behalf of the board, staff, and pets-in-waiting at Humane Society, I want to thank you for your outstanding platform and support throughout this process. This was our first-ever online auction, and you made it painless! Not an easy task, and you are to be congratulated for your superior products and service. Please do not hesitate to add us to your happy and satisfied customers list. Seriously...you all are the absolute best!”

This is an excellent platform for fundraising events and reaches people beyond my hometown. Once the online auction starts, the event runs itself complete with checkout procedures. BiddingOwl allowed our community to raise funds in a fun way online when an in-person event was impossible. We also found that by using this site, we raised more funds than we had at any time in the past.

"Customer service was THE BEST!!! No matter how often I called with nit-picky questions, they were friendly and patient. They always had an answer when I screwed something up. I love that they can test the site to ensure everything works properly before going "live." User friendly, and the fact that you had a live body to talk to if you had questions. User defaults made the process fast. We chose BiddingOwl because of the access to a telephone number and price.”

We have used Bidding Owl for three years as an ancillary fundraiser for our Banquet. We found it especially helpful, both used as a stand-alone online auction and used in conjunction (once things opened up after COVID) with an in-person but bidding online auction. It worked great to get things done and lets people start bidding before the event. Great way to make the auction process easy for the bidder and the host!

"Bidding Owl has revolutionized the way that our non-profit organization can fundraise! Previously we were only able to reach people at in-person events, and with the ease of use, registration process, and ease of sharing to the world, we have raised 20 times as much money. It's really astounding. The best part has truly been the customer service! Very helpful to walk through all the set-up steps. They've also been quick to help my bidders and me when we needed help. A+++++”

"This is absolutely wonderful. The layout is so easy on the eyes. Other online auction sites layout the items in a messy or confusing way. Technology is not a strong suit for me; I have had to call the help desk only 3 times in the last 18 months. Jo'Anne is wonderful, patient, knowledgeable, and kind. At first, I was hesitant to use a site that charges a fee. But, I soon realized that the nominal fee was worth it. I also love that I can reach wider audiences with an online auction.”

"Everything about BiddingOwl is top-notch and professional. Each time I use the system for an annual auction fundraiser, I am more and more pleased with this software. The system is user-friendly, and it works like a charm! I am so pleased when I email or call the office that someone can always help me get through any issue. This service matters most to our non-profit. In all our years using the system, no one has ever complained about access and usage.”

"The biggest surprise was this was our most successful auction ever with a record-breaking amount grossed and netted. We will be using BiddingOwl in the future from here on out. We were so upset that we could not do our annual preschool charity auction in person this year due to Covid and were hesitant even to try it online. BiddingOwl was easy to use; the team would personally answer the phone and help us if we had a question.

I highly recommend BiddingOwl software for online auction events. I researched similar programs and selected BiddingOwl.com for its clarity of pricing and the pricing itself. They suited our needs perfectly and reasonably as a small, rural, non-profit organization. BiddingOwl.com has been an excellent host for our annual December silent auction. Any time I have needed help with the software or setting up an event, the response time and quality of the response have been great!