Support when you need it

Sometimes it is just nice to talk things through

Have questions about BiddingOwl.com? Let us help! You can call us at 1-989-448-2189 or email us.  You can also click "Need a hand?" at the bottom of the screen to find the answer you are looking for. Alternatively, you can browse our frequently asked questions. 

If you want to try us out, go ahead and sign up for an account and demo the system. You can explore all the functionalities: online charity auctions, silent and live auction management tools, admission ticket sales, raffle ticket sales and drawings, fund-a-need, paddle raises, donations, and more.

We also offer personal training sessions. Just email us or give us a call to schedule it. We will walk you through our award winning system that provides you with all the tools needed to run your nonprofits charity auction event. 

Office hours are Monday through Friday from 9 am to 5 pm Eastern Timezone. We have 24/7 critical emergency support. 

Browse our Faqs

The ultimate guide for nonprofit fundraisers

Explore fundraising ideas for your charity silent, live, and online auction
Nonprofit volunteers comparing two auction software workflows for online and in-person fundraising

BiddingOwl vs. Auctria: Fees, Features & Auction Workflows Compared

BiddingOwl and Auctria both support online, mobile, paper, live, and hybrid nonprofit auctions, but their pricing and payment models differ. BiddingOwl has no standard annual subscription and charges 5% on winning online/mobile bids. Auctria uses free and paid annual plans plus a smaller fee on integrated credit-card transactions. The better choice depends on how your...

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Bidder browsing a nonprofit silent auction on a smartphone with optional credit card vaulting before placing a bid

Should You Require a Credit Card Before Bidding?

Requiring a credit card before bidding can simplify auction checkout and reduce unpaid winners, but it also adds a step...

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Small rural nonprofit running an online and traditional silent auction fundraiser

Silent Auction Software for Small Rural Nonprofits

Small rural nonprofits often run fundraisers with limited budgets, volunteer teams, local donors, and supporters who...

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We have the answers to your fundraising questions

Are you looking for software that helps you raise more funds for your cause? BiddingOwl provides you with tools that help you run your charity silent, live, or online auction. Our event management and online auction software has helped raise millions of dollars to help those most need it. We offer donation pages, ticket management and sales, raffle tickets and drawings, silent, live, online auction software, and more. Give us a call!

1-989-448-2189