Support when you need it

Sometimes it is just nice to talk things through

Have questions about BiddingOwl.com? Let us help! You can call us at 1-989-448-2189 or email us.  You can also click "Need a hand?" at the bottom of the screen to find the answer you are looking for. Alternatively, you can browse our frequently asked questions. 

If you want to try us out, go ahead and sign up for an account and demo the system. You can explore all the functionalities: online charity auctions, silent and live auction management tools, admission ticket sales, raffle ticket sales and drawings, fund-a-need, paddle raises, donations, and more.

We also offer personal training sessions. Just email us or give us a call to schedule it. We will walk you through our award winning system that provides you with all the tools needed to run your nonprofits charity auction event. 

Office hours are Monday through Friday from 9 am to 5 pm Eastern Timezone. We have 24/7 critical emergency support. 

Browse our Faqs

The ultimate guide for nonprofit fundraisers

Explore fundraising ideas for your charity silent, live, and online auction
Hybrid silent auction with online and in-person bidding

How to Run a Hybrid Silent Auction: Online & In-Person Guide

A hybrid silent auction combines online participation with an in-person fundraising event. Supporters may bid online before the event, place mobile bids while attending in person, participate remotely during the event, or use different bidding methods for different parts of the fundraiser. A hybrid auction does not have to mean accepting paper and online bids on the same item...

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Infographic about auctions costs

Silent Auction Fees and Buyer’s Premiums Explained

Online silent auction costs generally fall into three categories: auction software or platform fees, payment-processing...

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fundraising freebie gift bag

Top 16 Fundraising Freebies to Boost Donor Engagement and Retention

Donor appreciation plays a big role in how successfully we fundraise. People are far more likely to give again when...

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We have the answers to your fundraising questions

Are you looking for software that helps you raise more funds for your cause? BiddingOwl provides you with tools that help you run your charity silent, live, or online auction. Our event management and online auction software has helped raise millions of dollars to help those most need it. We offer donation pages, ticket management and sales, raffle tickets and drawings, silent, live, online auction software, and more. Give us a call!

1-989-448-2189